Managed Infrastructure
- Dedicated Servers
- Private Cloud
- Hybrid Cloud
- Virtualization
- Kubernetes
- Storage, networking, load balancing
BaseCloud
Your infrastructure. Our people. One accountable partner.
Enterprise IT Infrastructure. Fully Managed.
Secure cloud, dedicated infrastructure, cybersecurity and 24/7 operations — delivered by an experienced team of engineers, administrators and security specialists.
Infrastructure, engineers, security and operations — delivered as one accountable service.
- InfrastructureDedicated, private and hybrid environments
- EngineersLinux, Windows, network, cloud, SRE
- SecurityMonitoring, hardening, incident response
- Compliance supportHIPAA-aligned · SOC 2 readiness · PCI DSS-ready
The operating problem
Your business needs IT. It doesn’t need the overhead of running it all yourself.
US organizations are asked to hire senior engineers, cover nights and weekends, contain cloud spend, and evidence security — often with the same thin internal team.
- 01
Difficulty hiring senior infrastructure engineers
- 02
Shortage of cybersecurity specialists
- 03
Rising salary and benefits costs
- 04
24/7 coverage requirements
- 05
Cloud cost escalation and vendor sprawl
- 06
Security monitoring, backup, DR and incident response
Traditional model
- Infrastructure
- IT administrators
- Security team
- Monitoring
- Backup
- DevOps
- Compliance operations
Managed infrastructure platform
- Infrastructure
- Engineers
- Security
- Operations
One accountable partner. Your internal IT team stays in control of the business — without staffing every layer.
Value
Stop hiring for every layer of your infrastructure.
Instead of building a large internal infrastructure team, work with one managed provider responsible for the systems, people and operational processes behind your environment. We extend your internal IT team — we do not ask you to dissolve it.
- Operate without staffing every functionKeep product, clinical or finance IT. Let BaseCloud run the platform underneath.
- One accountable partnerInfrastructure, engineers, security and continuity under a single operating model.
- Built for regulated workControls designed to support HIPAA, SOC 2, PCI DSS and NIST — without claiming certifications we do not hold.
Platform
Managed enterprise digital infrastructure
Infrastructure, people, expertise, security, operational responsibility, continuity and compliance support.
Managed IT Operations
- Linux & Windows administration
- Database administration
- DevOps & infrastructure engineering
- Network engineering
- Patch & configuration management
Managed Cybersecurity
- Security monitoring & SIEM
- EDR / XDR
- Vulnerability management
- Hardening & threat detection
- Incident response
Business Continuity
- Backup
- Disaster recovery
- High availability
- DR testing
- Ransomware recovery planning
Managed SaaS
- Application and database hosting
- ERP / CRM environments
- Healthcare applications
- Custom enterprise applications
Models
Compare operating models — not vendors
Build in-house
- Hiring
- Infrastructure
- Security
- 24/7 coverage
- Compliance operations
- Backup and DR
Public cloud only
- Infrastructure on demand
- Customer-managed operations
- Shared security responsibility
- Complexity and cost control
Traditional MSP
- IT support
- Limited infrastructure ownership
- Limited security depth
Our model
- Infrastructure
- Engineers
- Security
- 24/7 operations
- Compliance controls
- Business continuity
Security
Security built into operations
We implement control frameworks and service capabilities. We do not treat every framework as a certification.
Certification — only with evidence
Alignment / designed to support
Service capability
- NIST CSF
- NIST 800-53 where applicable
- NIST 800-171 where applicable
- CIS Controls
- Zero trust principles
- MFA / PAM
- Segmentation
- SOC 2 readiness
NIST, CIS and zero trust describe how we design controls. They are not certificates. Security architecture.
Compliance
Controls designed to support US regulatory work
We do not present frameworks as certifications unless an independent audit covers a defined scope.
HIPAA
HIPAA-aligned infrastructure and managed services. Business Associate Agreement available where applicable.
SOC 2
Managed infrastructure designed for organizations operating under SOC 2 requirements — not a published Type II report on this site.
PCI DSS
PCI DSS-ready infrastructure patterns. Compliance depends on the customer’s cardholder data environment.
State privacy
CCPA/CPRA, CPA, CTDPA, VCDPA, UCPA, TDPSA and other state laws — infrastructure that can support privacy programs, not a legal opinion.
Healthcare
Secure infrastructure for healthcare
Providers, clinics, medical software companies, health-tech startups, laboratories and research organizations processing PHI / ePHI.
HIPAA compliance depends on the customer’s configuration, workflows, policies and use of the service. We provide infrastructure and operational controls designed to support HIPAA requirements. We are not “HIPAA certified.”
Financial services
Infrastructure for financial services
Financial institutions, fintech, payments, insurance, investment firms and financial SaaS. Controls and managed services designed to support GLBA, FFIEC guidance, NYDFS Cybersecurity Regulation, SOC 2, PCI DSS and NIST — not automatic compliance.
Data location
Control where your data lives. Control who can access it.
Hosting, backup, disaster recovery and administrative access are specified in the architecture — not assumed. BaseCloud is a managed operator working with infrastructure partners; location is a design decision, not a slogan.
Where should your data live?
- Hosting
- US-scoped deployment with regional infrastructure partners, confirmed in the proposal.
- Backup / DR
- US region unless you elect a documented hybrid.
- Administrative access
- Named operator access, MFA, least privilege, audit logging.
- Support
- BaseCloud operations team; coverage window in the managed-service contract.
- Compliance lens
- HIPAA-aligned controls, SOC 2 readiness, PCI DSS-ready patterns, NIST, state privacy.
- Hosting
- Canada-only deployment can be scoped — we do not advertise Canadian residency unless the environment is actually hosted in Canada.
- Backup / DR
- Canadian backup/DR when selected; otherwise documented.
- Compliance lens
- PIPEDA and provincial privacy (including Quebec Law 25, PHIPA where applicable). Canadian data residency.
- Hosting
- US + Canada hybrid: workloads and replicas placed by policy, not by convenience.
- Access
- Geographic segmentation and customer-specific environments.
- Compliance lens
- Cross-border transfers are explicit, logged and contractually described.
- Hosting
- European deployment for organizations that need EU residency (GDPR, NIS2, DORA). Europe site.
- Hosting
- Multi-region or customer-specified locations after architecture review.
- Transparency
- You receive a location map: primary, backup, DR, admin access, support.
Operations
Your systems don’t sleep. Neither does our operations team.
Managed environments include 24/7 monitoring, alerting, incident response, patching, capacity, security and backup supervision, with documented escalation. Coverage is defined in the service contract — we do not advertise a capability we will not staff.
Expertise on demand
The infrastructure team you don’t have to build
Get access to the expertise you need without building every role in-house.
- Senior Linux Engineers
- Windows Engineers
- Network Engineers
- DevOps Engineers
- Security Engineers
- Database Administrators
- Cloud Engineers
- Site Reliability Engineers
Architecture
Security layered into the operating model
- 01 Customer
- 02 Dedicated / private environment
- 03 Network security
- 04 Identity & access management
- 05 Endpoint / workload security
- 06 Monitoring / SIEM
- 07 Backup / disaster recovery
- 08 24/7 managed operations
- 09 Security & compliance reporting
Service levels
Enterprise service levels
Contractual targets are written after architecture review. This table is the structure — not invented numbers.
| Area | What the contract will define | Status |
|---|---|---|
| Infrastructure availability | Target uptime for the agreed environment | Set per engagement |
| Response time | Acknowledge and escalate by severity | Set per engagement |
| Incident severity | P1–P4 definitions and owners | Set per engagement |
| Backup objectives | RPO / RTO and test cadence | Set per engagement |
| Maintenance windows | Change calendar and notice | Set per engagement |
Reference architectures
Patterns for regulated US industries
These are architecture patterns — not named customer stories.
Healthcare
Challenge: PHI, BAA, audit logging, least privilege.
Result pattern: isolated environment, encryption, backup/DR, incident runbooks.
FinTech
Challenge: GLBA / NYDFS / PCI overlap, third-party risk.
Result pattern: segmented networks, logging, continuity testing.
SaaS
Challenge: SOC 2 customer questionnaires, 24/7 operations.
Result pattern: change control, monitoring evidence, dedicated environments.
Manufacturing & professional services
Challenge: OT-adjacent IT, vendor fragmentation, ransomware recovery.
Result pattern: hardened identity, backup isolation, managed operations.
Trust Center
Documents we will share — and ones we will not invent
- Privacy PolicyAvailable
- Vulnerability disclosure (VDP)Available
- Business Associate AgreementAvailable where applicable
- Data processing terms / DPAUnder contract
- SOC 2 Type II reportNot published
- ISO certificatesNot published
- Penetration test summaryUnder NDA when performed
- Subprocessor & residency policyTrust Center
FAQ
Straight answers for CTO, CIO and compliance leadership
Is this hosting?
No. Hosting sells capacity. We sell operational accountability: infrastructure, engineers, security and continuity as one service.
Do we need to eliminate our IT department?
No. We extend your internal team so you do not have to staff every infrastructure function yourselves.
Are you HIPAA certified?
No. We provide HIPAA-aligned infrastructure and a BAA where applicable. Compliance remains dependent on your configuration and policies.
How does the engagement start?
Discovery call → infrastructure assessment → security & compliance review → architecture proposal → migration plan → pilot → production → managed operations.
Packages
Three starting points for US operations
Starting monthly fees in USD, before tax. This is not a VPS price list — final scope, residency and SLA are set after discovery. Enterprise is always a custom proposal.
Business
Managed server
from $199 USD / mo.
Entry offer for smaller production — one managed server, not a private cloud.
- 1 managed server (Linux or Windows)
- Monitoring and alerts
- Backup with retention
- Patch management
- Business-hours helpdesk
Most popular
Professional
Managed environment
from $749 USD / mo.
Larger production, 24/7 coverage and a higher operational bar.
- Extended compute / storage
- 24/7 monitoring and escalation
- Backup with restore testing
- Hardening and baseline security
- DevOps / network support
- Operational reporting
Enterprise
Private / hybrid cloud
custom quote
Critical environments: isolation, HA/DR, SOC-oriented operations, HIPAA-aligned controls and a BAA where applicable.
- Private or hybrid architecture
- Named operator team
- HA / disaster recovery
- HIPAA-aligned controls · BAA where applicable
- SOC 2 readiness support
- 01Discovery call
- 02Infrastructure assessment
- 03Security & compliance review
- 04Architecture proposal
- 05Pilot / production / managed operations
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Build
Build Your Managed Environment
One infrastructure partner. Complete operational responsibility.
Infrastructure, engineers, security and operations — delivered as one accountable service. Built for organizations where uptime, security, privacy and compliance matter.