Cybersecurity · SOC

Managed SOC, SIEM, and EDR — for companies without an in-house SOC

Most mid-sized organizations do not need — and cannot sustain — a full in-house SOC. They do need continuous visibility into infrastructure, event correlation, and a response path that works outside business hours.

Three layers that are often confused

• EDR/XDR — protection and telemetry on endpoints and servers,
• SIEM — log collection, correlation, and alerts from many sources,
• SOC — people and processes: triage, escalation, incident response.

Deploying a tool alone without on-call coverage and playbooks creates false security. On-call alone without telemetry ends in manual firefighting.

Why a managed model makes sense

At BaseCloud, the cybersecurity layer is part of managed infrastructure: monitoring, alerts, patch management, and response are tied to the same environment we operate. We do not sell "SOC in a box" detached from hosts, network, and backup.

What to agree before starting

• asset scope (servers, VDI, network edge, critical SaaS),
• response windows and escalation channels (SMS, phone, ticket),
• log retention and access to audit evidence,
• responsibility split between customer and operator.

Relationship with NIS2 and DORA

Directives do not require "owning a SOC" as a label. They require capability to detect, respond, and document. A managed stack helps close that operational gap; governance decisions and obligations toward regulators remain with the customer.

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